If you’re reading this, then there’s a good chance that your business is either considering or already well on the way towards its very own digital transformation. As technology continues to develop as rapidly as ever, an increasing number of enterprises are realising – and harnessing – its power to meet customer demands more effectively and efficiently than ever before. With all the excitement and long to-do lists that a shiny new digital transformation brings, it’s very easy to forget that your core systems need to match your customer-facing ones and help you get the most out of this kind of investment.
Organisations looking to get ahead of the game have shifted the way we approach digital transformations today. How? By getting their core systems off the bench and back in the game, developing them hand in hand with their innovative, customer-facing systems. This is boundaryless transformation in a nutshell, and at its centre, you’ll find that every single one involves a robust Enterprise Resource Planning (ERP) solution.
The secret to an intelligent boundaryless ERP solution lies in one word: flexibility. According to a 2019 survey on ERPs, the majority of CIOs in the United Kingdom said that they refused to allow core inflexibility to get in the way of their business’s digital transformation. On top of that, an impressive 86% of organisations reported that they planned to expand their current ERP solution using cutting-edge technology like automation, analytics, artificial intelligence, and machine learning.
Outdated systems can weigh your company down like a tonne of concrete blocks, eating into your profit margins in the process. Break free from those stagnant systems, and you’ll empower your entire organisation to not only meet business goals and customer expectations but exceed them. But how exactly do you get started? Here are a few tips to get you out of the gate:
The cloud is your business partner
Roll up your sleeves and set out a detailed cloud strategy that ticks as many boxes on your organisation’s wishlist as possible. Look at cloud services as an integral part of your digital strategy which won’t just make life easier and processes tighter but save you money in the long run to boot.
Your core system should be intelligent and extended
Invest resources and budget in your core systems. Making them intelligent means that AI, machine learning, and analytics need to be baked into your strategy, not tacked on as something of an afterthought. This will allow your business to scale more effectively.
If you’re investing this amount of time, energy, and money into a project, then it makes sense to tailor things to suit your – and your users’ – needs to a T. Make user experience a priority, and offer an experience that’s not only seamless, but highly personalised across different channels and platforms.
Get the most out of your data insights
Data is invaluable and is one of the greatest assets any business can have – if used correctly, that is. Unleash the data within your ERP and converge your data sources to get the clearest possible view without sacrificing the depth of your insights.
Your business connected with Acumatica true cloud ERP
You need the right technology to connect your business and delight your customers. With Acumatica, all your data is connected and at your fingertips. And there are no irrelevant features or inflexible processes to bog you down. Contact us today to learn how we can help digitally transform your business.